Terms of Service

Last updated: August 25, 2026 · Effective from: August 25, 2026

1. Agreement to Terms

These Terms of Service ("Terms") govern your access to and use of the AiTun secure tunnel and NAT traversal service operated by SamAI Group ("we", "us", "our") at https://aitun.cc. By creating an account, generating a tunnel token, or using any part of the service, you agree to be bound by these Terms and our Privacy Policy.

If you do not agree to these Terms, do not use the service.

2. Eligibility

You must be at least 13 years old (or 16 in the EU) to use AiTun. By using the service, you represent that you meet this age requirement and are legally able to form a binding contract.

3. Service Description

AiTun is a lightweight secure tunnel and NAT traversal service that exposes local servers to the public internet. The service includes:

4. Your Account

5. Acceptable Use

You agree to use AiTun only for lawful purposes. You must NOT use the service to:

6. Tunnel Content and Privacy

Passthrough design: AiTun tunnels are passthrough. We do not inspect, log, decrypt, or store the content of HTTP/TCP traffic flowing through your tunnels.

7. Subdomain Policy

Registered users may claim one free subdomain at <name>.aitun.cc. Subdomains are allocated on a first-come, first-served basis. The following restrictions apply:

8. Rate Limits and Quotas

9. Client Software

The aitun PyPI package and pre-built binaries (Linux/macOS/Windows/Android) are provided as client tools for accessing the service. The package is licensed under the MIT License for the client code; the server remains proprietary.

10. Intellectual Property

The AiTun service, including its server software, design, trademarks, logos, and documentation, is the property of SamAI Group and protected by intellectual property laws. The MIT-licensed client package is an exception — its source code is freely available on PyPI.

You may not:

11. Disclaimers

The service is provided "AS IS" and "AS AVAILABLE" without warranties of any kind, express or implied, including but not limited to:

We do not guarantee tunnel uptime beyond the published SLA (currently 99% for paid plans).

12. Limitation of Liability

To the maximum extent permitted by law:

13. Indemnification

You agree to indemnify and hold harmless SamAI Group from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from:

14. Account Termination

You may delete your account at any time from the admin panel. We may suspend or terminate your account if:

Upon termination, all active tunnels are immediately closed and subdomains are released after a 30-day grace period (in case you want to re-register).

15. Service Changes and Discontinuation

We may modify, suspend, or discontinue any part of the service at any time. For material changes, we will provide at least 30 days' notice via email or in-app notification. We are not liable for any modification, suspension, or discontinuance of the service.

16. Governing Law

These Terms are governed by the laws of the Republic of Singapore. Any disputes arising from these Terms shall be submitted to the exclusive jurisdiction of the courts of Singapore.

17. Dispute Resolution

Before filing a lawsuit, both parties agree to attempt good-faith negotiation for 30 days. If unresolved, disputes shall be submitted to confidential arbitration in Singapore under the rules of the Singapore International Arbitration Centre (SIAC).

18. Changes to These Terms

We may update these Terms from time to time. We will notify users of material changes via the admin panel and email at least 14 days before the effective date. Continued use after the effective date constitutes acceptance of the updated Terms.

19. Severability

If any provision of these Terms is held to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

20. Contact

For questions about these Terms: